December 10, 2019
Wedding marquee supplier of the year 2020 for London and the South East – that’s us! Believing you’re good at what you do is one thing, having others validate that belief is quite another!
We’ve always aimed to provide the highest quality, luxury marquees, backed up with excellent levels of customer service. But it was important to us to understand whether we were meeting our own goals. The Wedding Industry Awards, a recognised and highly respected national competition for wedding industry suppliers, offered us the opportunity to measure ourselves against the best of our industry peers.
Voted for by our customers
For us, the best thing about the Wedding Industry Awards is that they are voted for by each entrants customers. The format for the awards allows customers to give detailed feedback – good and bad – and to rate every aspect of the services that they received. When we entered the awards we knew that, at the very least, we’d find out lots of useful information; information that would allow us to tune up and improve our services for our future customers.
We love what we do – and it shows
We aren’t just a wedding marquee supplier, we also create marquees for private parties, and corporate events. Whatever the occasion we approach every marquee that we build with the same passion and the same goal. We want our customers to feel valued and listened to, and to know that they have had the best marquee experience possible.
For us, it begins the first moment that you come into contact with us. We’ve built a website that’s easy to navigate and full of information, videos and imagery. When you talk to us we want to learn as much about you and your event as possible. We’ll ask questions, offer suggestions, recommendations and ideas based on those conversations. It’s by understanding you, your ideas and visions for your event that we are able to tailor our service to you and supply you with the marquee that you really want.
We understand that we’re not just building a structure, we’re helping our customers to create their dream event.
Why do we think we won?
In short, because we listen to our customers and we give them the marquees that they want. But also because we don’t just make promises, we back them up. We guarantee all of our work and we have a comprehensive and clear Customer Care Process that we share with our customers and follow to the letter.
We genuinely love what we do. We’ve long enjoyed a reputation for excellence and we’re extremely proud of it. It’s impossible to fake passion over the long term, time will always highlight the reality. We have longevity and consistency on our side. We’ve been creating marquee venues for all kinds of events since 1980. Experience should never be under estimated, and we’ve learned so much over the past 40 years.
Looking for a wedding marquee supplier?
Talk to us. We offer free no obligation advice and quotations and would love to help you. Contact us on 01372 459485 or by email: firstname.lastname@example.org.