Blog, Ideas & Inspiration

We do not compete on price, we compete on quality

March 16, 2016

It has been a busy start to the year, with more enquiries than ever before we have been speaking to a lot of customers, discussing their requirements and getting a good understanding of what people want.

A lot of the time cost is one of the most important aspects.

Experience is everything
Having worked in the industry for over 38 years, here at Inside Outside Marquees we pride ourselves on the quality of our product and our attention to detail, we hand make our linings here at the warehouse and have a team of dedicated, knowledgeable staff who offer a comprehensive service from first contact right up until after the event.

We do not compete on price, we compete on quality.

Quotes and marquees – tailored to you
Our marquees are beautifully crafted and fully serviced, we tailor the quote to suit your specification. Unlike quotes from many other marquee suppliers our quotes include everything – lighting, heating, power, portable toilets, dance floor and flooring, the price can fluctuate depending on the specification that you want, for example luxury toilets are more expensive than standard ones, boarded flooring costs more than coconut matting and a star cloth ceiling is more costly than pea light ceiling.

It’s worth noting that we use only the best quality materials for our marquees and we also manufacture all of our own linings in house, we also manufacture our traditional pole tents ourselves too, the quality is outstanding – we don’t know of any other marquee companies that have the skills, or desires to do that!

B&W DF

Preferred Suppliers
We also have our supplier directory which features our preferred suppliers, industry experts that we work with, trust and would love to recommend to you. If you want us to organise everything we can, let us take the strain.

Our suppliers recommend us to their clients on a regular basis – this is because they know that they can trust us to deliver the marquee that their discerning customer desire.

 

Quotations
We don’t give fully itemised quotes out before a site visit as we believe that it is important to meet our customers, see the site and discuss all the options at length. A meeting in person means that we can understand exactly what is wanted, advise on the site and create a marquee to meet your exact needs. We arrive with an iPad and brochure so that you can see the calibre of the work that we produce while answering any questions that you have;

from there we can create a fully itemised quote and to scale floor plan of your marquee and if you have an idea of theme then we can put together a moodboard to help create a vision of your marquee too.

We can be relied on from start to finish
We understand how important your event is, we don’t just come and put your marquee up then leave you to it. The staff are on site for a couple of days before the event and while your event is on they are contactable 24/7 in-case you have any problems or questions.

Our structures are not simple pop-up gazebos or tents, they are temporary structures and we normally allow two days for putting them up.

Our 10 point guarantee aims to give you peace of mind so you know what we will deliver and how.

All marquees are not created equally.

Interrogate your quotations
We have customers who have enquired but decided to use another company purely down to cost, and of course we understand that, but ensure that all quotes you are receive are itemised so you know exactly what to expect.

Occasionally customers’ call us up and ask for last minute help with lighting, heating, toilets etc. because the marquee company they went with didn’t provide a full service. We have also had people call up after the event saying they wish they had gone with us because the marquee wasn’t good quality, it leaked, it was cold… so make sure you are making the right choice for your event, don’t compromise. Have a look at this case study to see some of the marquee rescue work we have done in the past.

Chinese Hat Pagoda Marquee Surrey

 

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Our promise to you

In order to give you complete peace of mind and to ensure your event goes as smoothly as possible, we have a Ten Point Service Guarantee

Call 01372 459485 or email sales@inside-outside.co.uk to discuss your requirements